Sign in to your account to view your AAA auto insurance policy information, as well as make online payments. You can also set up auto payments (from checking/savings accounts), as well as print out your ID card once you are logged in. The instructions below detail how to register a new account, sign in to an existing account, file a claim, as well as access your policy details from a mobile device (note: you can download the mobile applications via the ‘iPhone’ and ‘Android’ buttons at the top of this page).
How to Log In
Step 1 – The simplest way to being the account access process is to go to the homepage (press the ‘Login’ link at the top of this page).
Note: AAA websites are geocentric – a homepage that serves your regional area, designated from your ZIP code will load (usually consisting of several states) .
Step 2 – Once on the homepage, click the ‘Sign In’ link at the very top of the page (outlined in red below).
Step 3 – You will be redirected to the secure sign-in form. Enter your email address and password into the blank input fields. Press the ‘Login to AAA’ button to access your account.
Forgot Password – If you cannot recall your account password, press the ‘Forgot Password’ link on the sign-in page. Once on the password recovery page, enter your email address into the first input field, and then click the ‘Send me my password’ button. Your password will be emailed to your account email address.
Enroll in Online Access
Step 1 – Go to the homepage (https://aaa.com).
Step 2 – Click the ‘Register’ link (located in the menu at the top of the page – outlined in the screenshot below).
Step 3 – Once on the profile registration page, you will need to provide your membership information and select your user credentials (login email , security question, and password).
Step 4 – Enter your first name, last name, ZIP code, email address, and AAA member number. Under the ‘Profile Information’ section, enter your login email address, password, and then select a security question.
Step 1 – Enter ‘aaa.com’ into your mobile browser’s URL bar.
Step 2 – Provide your postal code, and then click the ‘GO!’ button to load your region’s mobile homepage.
Step 3 – Press ‘Sign In’ to be transferred to the login form.
Make a Claim
Step 1 – On the homepage, hover over the ‘Insurance’ menu item.
Note: The process on your regional AAA site might differ from what is described below.
Step 2 – Click the ‘File a Claim’ link.
Step 3 – Select your state from the drop-down menu.
Step 4 – Call the number provided, or click the link to the left (both options outlined in the screenshot).