Customers can manage their 21st Century auto insurance at any time of the day from anywhere through the company’s website. Payments can be made online with credit or debit cards (MasterCard, Visa and Discover), ACH payments and by phone at 1-877-310-5687.
How to Login
Step 1 – Go to the company’s homepage and locate the login form at the top right hand side as shown below.
Step 2 – Enter your user ID and password then click ‘Login’.
- Forgot ID – Choose whether you want to verify your ID with your policy number or license number. Click next to enter your password.
- Forgot Password – If you have forgotten your password, click on the ‘forgot password’ link below the login form. Choose whether you want to verify your ID using your license number or policy number. Click next to reset your password.
Enroll in Online Access
Step 1 – Go to the homepage and click ‘Register’ below the login form.
Step 2 – You will be redirected to the online registration page. Here, you are required to enter your policy information. Choose whether you want to use your driver’s license number or policy number to register. For each, you will be required to enter your date of birth and zip code. Click ‘continue’ to proceed.
Step 3 – Set up your login information to complete registration.
Customers can pay for their policies without logging in by following the steps below:
Step 1 – On the homepage, point your cursor at ‘Manage Your Policy’ on the top menu as shown below.
Step 2 – On the drop down menu that appears, click on ‘Make a Payment’
Step 3 – Click on ‘Make a Payment’ on the right hand of your screen as shown below.
Make a Claim
Step 1 – Go to the company’s homepage and point the cursor over claims on the main menu as shown below. A drop down menu will appear as shown below.
Step 2 – Click on ‘File a new claim’ on the drop down menu as shown below.
Step 3 – You will be redirected to a new page where you will be required to click on ‘Report a Claim’.
Step 4 – On the next page, click on Auto Claims.
Step 5 – Fill in the claims form. You will be required to enter your personal details, contact information and loss information. Click ‘Submit’ when you are done.
NOTE: If you do not want to use the online claims process, you can call the insurer at 1-888-244-6163.